Helpful and professional.
Very pleased start to finish; from making the appointment, through getting an estimate, to having my car repaired quickly and at a fair price. The whole team is courteous, well trained, efficient, and professional. They have earned my trust.
The team at Oceanworks are the best! Bob sat down with us and thoroughly explained the steps they would take to help resolve the issue with our 2015 Impala. They are honest, reliable, and such a pleasure to do business with! We are grateful for a positive first visit and will definitely be coming back to see them for future service needs!
This shop has a great reputation. I finally had a reason to go. The people are friendly, capable -- and HONEST.
Alway great speedy service & all the crew are very friendly & professional. I recommend them to all my family and friends when they ask for a auto repair shop.
I've been bringing my car here for about 1.5 years now and love the service I receive. The staff are nice and always communicate what they are doing, how much they think it will be etc. I had one small issue upon picking up my car once and they immediately fixed it and took accountability for it. That alone is great customer service. So glad to have this gem in my area and I'm happy to be a returning customer.
Over the past year I've had my car serviced at Oceanworks Berkeley on two occasions. I cannot say more than enough good things about the quality of service Oceanworks Berkeley provided me. First, my car has been and continues to run smoothly since it has been repaired at Oceanworks Berkeley. Second, the customer service at Oceanworks Berkeley is amazing as they make you feel comfortable because of how kind and sincere they are as well as how knowledgeable they are about their work. I recommend Oceanworks Berkeley enthusiastically!!!! :)
We brought an older car in for a basic inspection and oil change. They could have easily "found" multiple items in need of service. Instead they just did what we brought it in for, were super friendly, and charged me a fair price. We will definitely return.
Another amazing repair from Oceanworks! I took my Honda Fit in for a mysterious water leak after the February storms and Oceanworks was able to find how the rain was getting in and seal it up in a couple hours! I am impressed by the expert service by Rich and great customer communication by Chris, and I will always take my vehicles to Oceanworks.
I used to take my car here several years ago, and then went to a place closer to home, that was a mistake! So happy to be back to Oceanworks! Very customer oriented and do a great job on time with no issues!